Debt Free Direct Jobs in the North West

We are the leading provider of debt advice and have built up our reputation for first class service through providing specialist and appropriate advice to our customers.

To continue the success of Debt Free Direct we need to attract talented and motivated people into the business. We are looking for enthusiastic people who will help us continue to provide an excellent service to our customers every day.

Our business is constantly changing and expanding so there are always vacancies available in different areas of the business.

Current Vacancies

Please see our current list of vacancies below:

In addition to these vacancies, we also from time to time recruit for temporary administrators and debt advisors to cover busy periods.

How To Apply

If you think you have the skills and qualities we are looking for download and complete our application form.

Send your application form, along with a copy of your CV and a covering letter stating which role you are applying for to careers@fairpoint.co.uk.

Please ensure that you include the following information in your application:

  • Your full name
  • Your address
  • Your contact telephone number
  • Your email address
  • Your recent work history, including any gaps in your employment
  • Your qualifications
  • Your current salary
  • Your notice period/availability

A member of our HR team will then be in contact with you shortly.

If you would like to speak to a member of the HR team with any query you may have please call 0844 826 1308. If you're calling from a mobile it may be cheaper to call us on 01257 486 658.

Debt Free Direct is an equal opportunities employer.

Apprenticeships

Debt Free Direct offers apprenticeships in a variety of business areas. Apprenticeships are work-based training programmes which give you the opportunity to build and develop your skills. Most of the training is on the job and will allow you to work towards an NVQ qualification whilst being paid.

To make an application for an apprenticeship position you will need to apply through a Learning Provider. Our current preferred Learning Provider is Age UK Training.

For more information on Age UK Training and how to apply, please visit their website www.ageuk.org.uk

Induction

You will have a thorough and complete induction with Debt Free Direct. This will consist of a 2.5 day induction session with our dedicated training team, where you’ll be equipped with all you need to know about the company and its values, mission and structure.

Working For Debt Free Direct

Before you apply, you’ll want to know what it’s like to work here. Please see some quotes below from Debt Free Direct employees:


“A friendly but professional culture is encouraged whilst giving the customer the best service possible. One particular aspect I like about working for Debt Free Direct is the fact that they tend to promote from within the company. A great company to work for.”


Sales Advisor, Money Savings Team


“I joined the Fairpoint group over three years ago and I haven’t looked back. I started within the Supervisory Department as an Administrator before moving into Lawrence Charlton as a Client Liaison Officer. I have now progressed into an Operational Trainer role for Debt Management which gives me great satisfaction as my colleagues are all fantastic!”


Operational Trainer, Lawrence Charlton


“The past two years at Fairpoint have been the most productive, rewarding and well spent years of my working life. I started as a Debt Adviser on the Contact Centre, progressed to a Team Expert then achieved a Sales Manager position late 2011. It’s a fantastic group of people that I manage and work with and I enjoy passing on my experience to motivate the people around me.”


Sales Manager, Contact Centre


“I work within the Drafting team at Debt Free Direct and find the work very interesting, as no two cases are the same. I enjoy helping people and I find the call I have with our clients can make a big difference in their lives. I also enjoy the team spirit within Debt Free Direct as a whole and especially within the Drafting team. I find that everybody genuinely helpful and when I first came to the company this made all the difference and I felt at ease straight away.”


Drafter, Drafting

Benefits

We believe in making sure that people are suitably rewarded for their effort and continued contribution to the success of the business – we want our staff to get a Fair Deal. Therefore, in addition to competitive salaries, we offer many great benefits and rewards to our employees. These include:

  • FairRewards
    This is a website offering employees the opportunity to purchase a range of goods and services at discounted prices.
  • FairFuture
    The Company operates a matched funding programme to help you build your pension pot.
  • FairSave
    This Save As You Earn scheme is a form of saving that offers you a guaranteed tax free amount at the end of a savings contract, with no risk to your capital.
  • Performance Related Pay and Profit Related Pay
    This allows you to have influence over the level of pay you receive through your own level of performance.
  • Childcare Vouchers
    Enable you to pay for your childcare and benefit from National Insurance and tax savings.
  • Cycle To Work Scheme
    This is the opportunity to lease a bicycle and/or safety equipment over a 12 month period.
  • FairService
    We celebrate and reward long service milestones.

Information For Candidates

Please click on the link below to download the Candidate Information Booklet to ensure that you have all the information you need to make your decision on whether Debt Free Direct is the right employer for you.

Candidate Information Booklet (PDF)

Location

Our offices are based in Adlington, Lancashire. All roles available will be located here.

Sat nav PR7 4EX

Map and directions (PDF)

Our Values

Fairpoint STAR values

Our Mission

‘Making Money Go Further’

Our Vision

To be the most trusted financial services business in the UK.

View full details in our Values Booklet (PDF)